Terms & Conditions

1. Acceptance of Terms

When you utilize the services of Stratilligence, access its comprehensive database of research materials, purchase any report or service, or view/access content on the Stratilligence website, you are clearly agreeing to adhere to and be legally bound by these Terms and Conditions.
This includes but is not limited to, browsing the website, downloading or accessing research data, or engaging with any other content or services provided by Stratilligence.
Your usage, in any of these forms, signifies your acceptance of these terms. It is understood that by engaging with Stratilligence’s services or accessing its content, you acknowledge and agree to be bound by these Terms and Conditions, thereby forming a legally binding agreement.
If you do not agree to these terms, you should refrain from using Stratilligence’s services, accessing its reports, or viewing its website content.

2. Formation of Agreement

Engagements and business dealings with Stratilligence are officially governed by a contract or proposal that both parties have mutually agreed upon. This contract, in conjunction with these Terms and Conditions, forms the entirety of the legal agreement between you and Stratilligence.

3. Usage of Services and Website

Stratilligence grants you a limited license to access and use its services and website primarily for personal, non-commercial purposes. Personal use includes activities such as conducting academic research, gaining insights for personal knowledge, and utilizing data for non-commercial presentations or reports. This usage should be devoid of any direct commercial benefit or monetary gain.
Explicitly, commercial use, which is not permitted under this license, includes but is not limited to:
- Utilizing Stratilligence’s data, research, or services for commercial gain, such as in consultancy services, market analysis for business purposes, or in generating business intelligence for a third-party entity.
- Reproducing, distributing, or selling any of Stratilligence's data, research findings, or analysis as part of a commercial offering.
- Incorporating Stratilligence's data or analysis in advertisements, promotions, or any form of revenue-generating activities.
The license to access and use Stratilligence’s services and website is intended to ensure that users benefit from the research and data for personal growth and learning without infringing upon the commercial rights of Stratilligence. Any use that falls outside these specified personal use cases may be considered a violation of these terms and may require a separate agreement or license for commercial use.
Unauthorized commercial use of Stratilligence’s services and website may result in the revocation of your access and may invite legal action. Users are advised to seek clarity from Stratilligence if unsure whether their intended use falls under personal or commercial categories.

4. Intellectual Property Rights

Stratilligence retains all rights, titles, and interests in the content and intellectual property available on its website and within its research materials. This includes but is not limited to texts, graphics, logos, data compilations, research findings, analysis reports, and any other form of information. These properties are either owned by Stratilligence or are used under license from third-party licensors.
Examples of potential violations of these intellectual property rights include, but are not limited to:
- Unauthorized Reproduction: Copying or reproducing any content or material from Stratilligence's resources without explicit permission. This includes making duplicates of research reports, data sets, or any other proprietary content.
- Unauthorized Distribution: Sharing, distributing, or selling Stratilligence’s intellectual property in any form, whether digitally or in print, without proper authorization. This includes distributing content through file-sharing platforms, websites, or physical mediums.
- Misappropriation: Using Stratilligence’s intellectual property in a manner that implies ownership, or modifying it for personal or commercial use without prior consent. This includes using data or analysis in presentations, publications, or as part of another service or product.
- Infringement: Creating derivative works based on Stratilligence’s intellectual property or incorporating it into other content in a way that infringes upon Stratilligence’s rights.
Violation of these intellectual property rights is a serious matter and may lead to legal action, including claims for damages. Stratilligence actively enforces its intellectual property rights to the fullest extent of the law.
If you wish to use any of Stratilligence’s intellectual property for purposes beyond the scope of the limited license granted for personal use, please contact Stratilligence for permission or to discuss licensing options.

5. Pricing and Payment Terms

The pricing for Stratilligence’s services is determined as per the terms agreed upon in the contract between Stratilligence and the client. However, it's important to note that these prices are subject to change under certain conditions. Examples of such conditions include, but are not limited to:
- Market Fluctuations: Prices may be adjusted in response to significant market fluctuations that impact the cost of conducting research, accessing databases, or procuring necessary resources.
- Changes in Project Scope: Should there be a change in the scope of the project as requested by the client, including but not limited to, expanded research areas, additional data requirements, or extended timelines, the prices may be revised to reflect these changes.
- Regulatory Changes: Adjustments in pricing may also occur due to changes in legal or regulatory requirements that affect the cost of providing services.
- Economic Factors: General economic factors, such as inflation, currency exchange rates, or changes in the cost of labour, may also necessitate a revision of the prices.
Payment terms, including the schedule and method of payment, are to be strictly adhered to as outlined in the contract. Any late payments may incur additional charges or interest as specified in the contract.
Stratilligence commits to communicating any potential changes in pricing to the client in a timely and transparent manner. Clients are encouraged to discuss any concerns or queries regarding pricing with Stratilligence before finalizing the contract.
It is the responsibility of the client to review and understand the conditions under which pricing may change and to plan accordingly in their budgeting and project planning.

6. License Grant for Research Data

Stratilligence grants the client a non-exclusive, non-transferable license to use the research data solely for internal business purposes, as specifically outlined in the agreement with Stratilligence. This license is intended to allow the client to benefit from the research data within their organizational context without infringing upon the rights of Stratilligence or third-party data providers.

Consequences for Breaching the License:

Legal Action: Unauthorized use of the research data, including any use beyond the scope granted by the license, can result in legal action against the violating party. This may include lawsuits for copyright infringement, breach of contract, or other relevant legal claims.
Financial Liabilities: Breaching the license agreement can also expose the violating party to substantial financial liabilities. This may include damages for loss of revenue, legal costs, and in some cases, statutory damages if the breach involves copyright infringement.
Reputation Damage: Legal disputes and copyright infringement issues can also result in reputational damage for the violating party, impacting their business relationships and standing in the industry.
Revocation of License: Stratilligence reserves the right to immediately revoke the license to use the research data if a breach is identified, thereby terminating the client’s right to use any data or analysis provided.
Penalties for Redistribution: Redistribution or unauthorized sharing of the research data can lead to additional penalties, particularly if the redistributed data is used by third parties who have not acquired appropriate licenses from Stratilligence.

Clients are urged to fully understand the extent of their license rights and to seek clarification from Stratilligence if there are any doubts regarding the permissible use of the research data. It is in the best interest of both parties to ensure that the use of the research data remains within the legal and contractual boundaries set by the license agreement.

7. Restrictions on Data Use

The research data provided by Stratilligence cannot be reproduced, distributed, or transmitted in any form without the prior written consent of Stratilligence. This data is intended solely for internal business use. Engaging in the unauthorized reproduction or distribution of Stratilligence’s research data constitutes a breach of the licensing agreement and can result in severe penalties such as legal action, financial compensation, and cease & desist requirements.

8. Accuracy, Disclaimer of Warranties, and Limitation of Liability:

Stratilligence provides its services and research data on an "as is" basis. While every effort is made to ensure the accuracy and relevance of the data, Stratilligence disclaims all warranties, either express or implied, regarding the data's accuracy, completeness, or fitness for a particular purpose. Illustrative Scenarios of Data Limitations:

Data as Indicative, Not Definitive: The research data and analysis provided by Stratilligence should be viewed as indicative insights rather than definitive conclusions. Market trends identified in Stratilligence’s reports are based on data available at the time of research and are subject to change as new information emerges.
Dependence on Public and Third-Party Sources: Much of the data used by Stratilligence comes from public domains and third-party sources. Stratilligence does not have control over the information provided by these sources and cannot guarantee its accuracy.
Limitations in Primary Research: Primary research may have limitations such as sample size, respondent bias, or regional focus, making it not universally applicable.
Intellectual Nature of Research Findings: The insights and research findings presented by Stratilligence are the product of the intellect of an individual analyst or the collective intellect of a team of analysts, managed by a project lead and a manager. These findings represent their professional assessments and interpretations of data available at the time.
- As such, Stratilligence is not liable for the research findings. The interpretations and conclusions drawn are subject to the limitations of human analysis and may not represent an absolute or unerring truth.
Liability Limitation: Stratilligence limits its liability for any indirect, incidental, special, or consequential damages arising from the use of its data or services, or from decisions made based on such data or services.
Users of Stratilligence’s services are advised to use the information provided as one of several factors in their decision-making process and to corroborate findings with other sources and employ professional judgment before making business decisions.

9. Confidentiality:

Stratilligence places a high priority on maintaining the confidentiality of sensitive information obtained or accessed through its services or research data. The following are specific types of confidential information that are protected under this policy:

Client Data: Any personal or business information provided by clients to Stratilligence, including contact details, business plans, internal strategies, and client-specific data. This information is used solely to deliver the contracted services and is not shared with third parties without explicit consent.
Research Methodologies: The unique methods, processes, and techniques employed by Stratilligence in conducting its research are considered proprietary and confidential. This includes data collection methods, analytical tools, and specific algorithms or models used in generating research insights.
Internal Communications: Correspondences, discussions, and documents shared within Stratilligence, including emails, meeting notes, internal reports, and strategy documents. This also covers communications between Stratilligence and its clients or partners that are not intended for public disclosure.
Proprietary Data and Analysis: Any research findings, data compilations, analyses, and reports generated by Stratilligence are proprietary and are to be treated as confidential. Unauthorized disclosure or use of this information is strictly prohibited.
Legal Obligations of Confidentiality: The confidentiality obligations under this policy are in addition to any legal confidentiality obligations that may apply to the information.

Clients and users are required to respect these confidentiality provisions and to take reasonable measures to safeguard confidential information. Breach of confidentiality can result in legal action and damage claims. If a client or user is legally required to disclose any confidential information obtained from Stratilligence, they are obliged to notify Stratilligence promptly to allow it to seek a protective order or other appropriate remedy.

10. Indemnification:

Users of Stratilligence’s services agree to indemnify and hold harmless Stratilligence against any claims, liabilities, damages, losses, and expenses arising from the misuse of its services or research data, or from the violation of these Terms and Conditions. Specific examples of misuse that would trigger indemnification include, but are not limited to:

Unauthorized Sharing of Data: Distributing or sharing Stratilligence’s proprietary research data, reports, or analysis with unauthorized third parties. This includes sharing data with competitors or using the data for purposes beyond the scope of the license agreement.
Use of Data in Violation of Licensing Terms: Utilizing Stratilligence’s data in a manner that violates the terms of the licensing agreement, such as using the data for commercial purposes when only a personal use license is granted.
Misrepresentation or Alteration of Data: Misrepresenting Stratilligence’s data or analysis, or modifying it in a way that changes the original meaning or intent, and then using it in business decisions or public communications.
Breach of Confidentiality: Disclosing confidential information obtained through Stratilligence’s services, such as client-specific data, research methodologies, or internal communications, without proper authorization.

In cases where Stratilligence faces legal action, claims, or expenses due to any of these misuses by a user, the user will be responsible for compensating Stratilligence for any resulting legal costs, damages, and other related expenses. Users must understand and adhere to the proper use of Stratilligence’s data and services as outlined in the licensing agreement and these Terms and Conditions. Failure to do so can result in significant legal and financial consequences.

11. Service Delivery and Claims:

Services provided by Stratilligence, including the delivery of reports and data, are considered delivered and completed as per the terms stated in the contract. Once the service is delivered, clients are afforded a specific period during which they can make claims or raise issues related to the quality or content of the services.

Timeframe for Claims: Clients are required to submit any claims or report issues concerning the service within a period of 30 to 45 days post-delivery. This window allows ample time for the client to review the services rendered and to identify any areas of concern or discrepancy.
Procedure for Submitting Claims: To submit a claim or raise an issue, clients should contact Stratilligence through the designated channels, providing detailed information about the concern and any supporting evidence. Stratilligence will acknowledge receipt of the claim and initiate a review process.
Resolution of Claims: Stratilligence is committed to addressing and resolving valid claims in a timely and efficient manner. The resolution process may involve corrections to the delivered service, provision of additional information, or other remedial actions as deemed appropriate by Stratilligence.
Claims Made Beyond the Timeframe: Claims or issues reported after the 45-day window may not be eligible for review or resolution. Clients are encouraged to conduct their review promptly and to communicate any issues within the specified timeframe.

It is in the interest of both Stratilligence and the client to ensure that any concerns are addressed swiftly and satisfactorily, maintaining the highest standards of service and client satisfaction.

12. Third-Party Links and Content:

Stratilligence’s website and its services may include links to third-party content, websites, or resources. While these links are provided for user convenience, it's important to note that Stratilligence does not endorse, is not affiliated with, nor take responsibility for the content, policies, practices, or security of these third-party sites.

User Discretion and Caution: Users are advised to exercise caution and discretion when accessing or using third-party links and content. This includes:
- Verifying the security and trustworthiness of the third-party sites.
- Being aware of the terms and conditions, privacy policies, and data usage practices of these sites.
- Understanding that the privacy and data security measures on third-party sites may differ significantly from those of Stratilligence.
No Liability for Third-Party Interactions: Stratilligence is not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.
Critical Evaluation of Third-Party Content: Users are encouraged to critically evaluate the third-party content and to use their judgment in relying on information provided by external sources.

This cautionary approach aims to enhance the overall security and experience of users when interacting with external links and content, aligning with Stratilligence’s commitment to providing a reliable and safe environment for accessing information.

13. Compliance with Laws

Both Stratilligence and the user are obligated to comply with all applicable laws and regulations in the execution and fulfilment of the contract.

14. Force Majeure

Stratilligence is not liable for any delay or failure in performance due to events outside its reasonable control, including but not limited to natural disasters, acts of government, or telecommunications failures.

15. Legal Fees and Collection Costs

In the event of a legal dispute requiring intervention, the prevailing party shall be entitled to recover reasonable legal fees and any costs associated with collection.

16. Governing Law and Jurisdiction

The agreement is subject to Indian law. Any disputes related to the agreement will be exclusively resolved in the courts of India.

17. Modifications to Terms

Stratilligence reserves the right to modify these Terms and Conditions at any time. Continued use of Stratilligence’s services after such modifications indicates your acceptance of the new terms.

18. Termination and Cancellation

The terms and conditions include specific provisions under which either Stratilligence or the client may terminate or cancel the contract. The termination process is outlined as follows:

Notice Period: Either party wishing to terminate the contract must provide a written notice to the other party. The standard notice period is typically 30 days unless otherwise specified in the contract. This notice period allows both parties to adequately prepare for the cessation of services and to handle any administrative or financial aspects related to the termination.
Handling of Ongoing Projects: In the event of termination, any ongoing projects or services under the contract will be handled as follows:
- Completion of Current Phase: If feasible and agreed upon, Stratilligence may complete the current phase of the project before the termination takes effect.
- Prorated Payment: The client may be required to make a prorated payment for the work completed up to the point of termination.
- Secure Transfer of Data: If any data or materials have been exchanged during the project, arrangements will be made for the secure transfer or destruction of such materials, in accordance with confidentiality agreements and data protection laws.
Financial Settlements: Any outstanding payments or financial obligations must be settled as part of the termination process. This includes any outstanding fees for services rendered up to the termination date and any other financial liabilities as stipulated in the contract.
Post-Termination Obligations: Upon termination, both parties are still bound by the confidentiality, non-disclosure, and intellectual property rights clauses as agreed upon in the original contract. These obligations survive the termination of the contract.
Termination for Cause: In cases where the contract is terminated for cause, such as breach of contract or failure to meet service standards, the terminating party must provide a detailed explanation of the reasons for termination and the defaulting party may be allowed to remedy the breach, if applicable.

Stratilligence aims to ensure that the termination process is handled professionally and amicably, respecting the interests and rights of both parties. Clear communication and adherence to the agreed-upon terms are crucial during the termination process.

19. Language

All contracts and related communications between Stratilligence and the user will be conducted in English. To accommodate our diverse client base, translation services may be provided for the convenience of the client upon request. However, it is important to note that in the event of any discrepancies or conflicts between translated content and the original English language version, the English language terms and conditions will be considered the definitive and binding version.

20. Contact Information

For any inquiries or clarifications regarding these Terms and Conditions, users are encouraged to contact Stratilligence through the designated communication channels provided on their website.

21. India Use Only

The Site is controlled and operated by Stratilligence from its offices in India. Stratilligence makes no representation that any of the materials or the services to which you have been given access are available or appropriate for use in other locations. Your use of or access to the Site should not be construed as Stratilligence’s purposefully availing itself of the benefits or privilege of doing business in any state or jurisdiction other than India.

22. No Refund Policy on Delivered Services and Reports

Stratilligence adheres to a strict no-refund policy for its services and reports once they are delivered to the client. Delivery of services is deemed to have occurred when the report or data is transferred to the client, typically via email or through another agreed-upon format and means of data transfer. Given the nature of the data and information services provided, which involve knowledge and insights that cannot be returned once transferred or accessed, refunds cannot be issued post-delivery.

Addressing Client Dissatisfaction:

In cases where a client is dissatisfied with the delivered services or reports, Stratilligence encourages the client to initially contact them directly to discuss the matter. The goal is to understand the client’s concerns and to seek a potential resolution.
While refunds are not provided, even in cases of dissatisfaction, Stratilligence may offer other forms of remediation. This could include service adjustments, provision of additional support, or offering credits for future use.

Credits for Future Services:

If credits are issued as a form of remediation, they can be applied towards future purchases of reports or services from Stratilligence. It's important to note that these credits are non-refundable, and cannot be encashed, transferred to a bank account, or exchanged in any other way.

Clients are advised to provide detailed feedback regarding their dissatisfaction to enable Stratilligence to offer the most appropriate form of remediation.
Clients are encouraged to review their requirements thoroughly and ensure a clear understanding of the scope of services before finalizing their purchase. This policy is in place due to the irrevocable nature of knowledge transfer, where, once delivered, the service or report cannot be reclaimed by Stratilligence.
It is the responsibility of the client to ensure that the delivery method and format are acceptable and to communicate any specific requirements or constraints in this regard before the conclusion of the service agreement.

23. Client Responsibilities

When engaging with Stratilligence’s services, clients have certain responsibilities that are crucial for the effective delivery and utilization of these services. These responsibilities include, but are not limited to:

Provision of Accurate Information: Clients are expected to provide accurate, complete, and timely information necessary for Stratilligence to perform its services. This includes but is not limited to, correct business details, contact information, project specifications, and any other data required to tailor Stratilligence’s services to the client’s needs.
Timely Communication: Clients should maintain timely and responsive communication with Stratilligence. Prompt responses to requests for information, feedback, or approval are essential to ensure the smooth progression of service delivery.
Notification of Changes: If there are any changes in the client's requirements, or if there are updates in the information previously provided, it is the client's responsibility to inform Stratilligence promptly.

By fulfilling these responsibilities, clients ensure a productive and efficient working relationship with Stratilligence, enabling the delivery of high-quality services tailored to their specific needs. Failure to meet these responsibilities may impact the quality of service delivery and can lead to additional charges, delays, or termination of services.

24. Project-Specific Terms

Stratilligence acknowledges that certain projects, especially those that are highly tailored or extensive in scope, may require specific terms and conditions that are unique to the project's requirements. In such cases, project-specific terms may be established and agreed upon by both Stratilligence and the client.
Scope of Project-Specific Terms: These terms are intended to address the unique aspects of a particular project, such as special data requirements, customized research methodologies, extended timelines, or unique deliverable formats.
Overriding or Supplementing General Terms: Project-specific terms may override or supplement the General Terms and Conditions of Stratilligence. When there is a conflict between the general terms and the project-specific terms, the project-specific terms will take precedence for that particular project.
Formal Agreement: All project-specific terms will be formalized in a written agreement or addendum to the main contract. This ensures clarity and mutual understanding of the obligations, expectations, and deliverables associated with the project.
Review and Acceptance: Both parties must thoroughly review and mutually agree upon these project-specific terms before the commencement of the project. This agreement is crucial to ensure that both Stratilligence and the client have a clear understanding of the project’s scope and terms.
Flexibility and Customization: This provision allows for flexibility and customization in Stratilligence’s service offerings, enabling the company to more effectively meet the diverse needs of its clients.
Consistency with Overall Policies: While project-specific terms provide customization, they must still be consistent with Stratilligence’s overall policies and business practices, including compliance with legal and regulatory requirements.

25. Change in Scope

Stratilligence recognizes that during a project, the initial scope of work may evolve or change. To accommodate such changes, a clear process is established for managing modifications to the scope, and their impact on pricing, timelines, and deliverables.

Notification of Scope Changes: If the client requires changes to the initially agreed-upon scope of work, they must provide Stratilligence with written notification detailing the desired changes. Similarly, Stratilligence will inform the client if any internal factors necessitate a scope change.
Assessment and Approval: Upon receiving a request for a change in scope, Stratilligence will assess the implications of the requested changes, particularly regarding project feasibility, additional resources required, and potential impacts on timelines and deliverables. Both parties must then agree to these changes in writing.
Adjustment of Pricing and Timelines: Changes in scope may result in adjustments to the project's pricing and timelines. Stratilligence will provide the client with a revised quote and timeline, reflecting any increase or decrease in costs and any extension or shortening of delivery timelines.
Formal Amendment to Contract: Any agreed-upon changes in scope will be formalized through an amendment to the original contract or agreement. This amendment will detail the new scope, revised pricing, updated timelines, and any other pertinent changes.
Continuity and Consistency: While accommodating scope changes, Stratilligence is committed to maintaining continuity and consistency in its service delivery, ensuring that the quality of the final deliverables remains uncompromised.
Limitations on Scope Changes: There may be limitations on the extent to which changes can be accommodated, particularly for advanced stages of a project. Stratilligence will communicate these limitations clearly to the client.

26. Renewal and Continuation of Services

Stratilligence provides clarity regarding the renewal and continuation of ongoing services. This clause outlines the process for renewing services and any potential changes in terms and pricing at the time of renewal.

Renewal Process:

For services that are ongoing or have the option for renewal, Stratilligence will notify the client before the end of the current service period regarding the opportunity to renew.
This notification will typically be sent a set number of days (e.g., 30 days) before the end of the service period to give clients ample time to make a decision.

Review of Terms and Conditions at Renewal:

At the time of renewal, the terms and conditions of the service, including pricing, may be subject to review and revision. Stratilligence will provide the client with any new terms and pricing, allowing the client to review these changes before deciding on renewal.
Clients are encouraged to review these revised terms carefully to understand any changes or implications for the continued service.

Client Acceptance for Renewal:

To proceed with the renewal, the client must explicitly accept the new terms and pricing. This acceptance may be in the form of a written agreement, contract amendment, or other forms as deemed appropriate by Stratilligence.
If the client chooses not to renew, the services will conclude at the end of the current service period, following the termination and closure procedures outlined in the contract.

Automatic Renewal Option:

Depending on the nature of the service, Stratilligence may offer an automatic renewal option. In such cases, clients will be informed about the automatic renewal process and must opt in if they wish to utilize this feature.
Clients will still be notified of any changes to terms or pricing before the automatic renewal takes effect, ensuring transparency and informed consent.

Continuation of Services:

For ongoing services without a fixed end date, Stratilligence will periodically review and, if necessary, update the terms and pricing, communicating any changes to the client with reasonable notice.

27. Export Control Compliance

Compliance with Export Control Laws
Stratilligence is committed to complying with all applicable export control laws and regulations in the jurisdictions in which it operates. This includes adherence to the laws governing the export and re-export of commodities, software, and technology.
Restrictions on Use
- The services and content provided by Stratilligence may be subject to export controls and economic sanctions laws of India and other jurisdictions.
- Clients agree not to use, transfer, export, or re-export any content or service provided by Stratilligence in violation of any export control or economic sanctions laws and regulations.
- Clients are responsible for ensuring that the services and content provided by Stratilligence are not used in connection with any nuclear, chemical, or biological weapons, or missile technology unless authorized by the relevant government bodies.
Client Responsibilities
- Clients are responsible for complying with all local and international export control laws and regulations in their use of Stratilligence’s services.
- Clients must obtain all necessary export, re-export, or import authorizations for the use of services or content.
- It is the client’s responsibility to ensure that they are not located in a country that is subject to an Indian Government embargo or designated as a “terrorist supporting” country, and that they are not listed on any Indian Government list of prohibited or restricted parties.
Consequences of Violation
- Violations of these export control laws and regulations can result in severe criminal and civil penalties for both Stratilligence and the client.
- Stratilligence reserves the right to terminate services immediately and without notice if a client is found in violation of any applicable export control laws or regulations.
- Clients may be held liable for any damages or penalties that Stratilligence incurs due to the client’s non-compliance with this clause.
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Updates and Amendments
- Stratilligence may update these terms to reflect changes in relevant laws and regulations and will communicate any significant changes to clients as required.
- Continued use of Stratilligence’s services following any changes to these terms constitutes acceptance of the new terms.